Support: How Often Should I Bring My Computer In

How often should I bring my computer in?

Answer:

When you purchase a computer, it is best to have it tested. This is for a number of reasons.

  1. The store provides a 15 day return policy. The first 15 days is the time to break in the computer, to know if it is working well.
  2. To test if the computer is dead on arrival. A small number of computers are damaged or mishandled before it was purchased.
  3. To have a baseline test record for future comparison.
  4. To refresh the hard drive. If a hard drive sits still too long, the drive slows down. The testing process will bring the speed up to normal.

We recommend testing every 1.5 years, or when you feel you’re losing control of your computer.